How to Cancel a Ticket
Use this form to submit your Rescheduling request
We understand that plans change, and that sometimes things need to be moved around. If you need to cancel a ticket to one of our classes, just fill in the form below. If you need to cancel several orders (not several tickets, but several individual orders), then you must fill in this form for EACH order that needs to be canceled.
Due to the nature of our business, last minute cancellations will not receive a refund or reschedule voucher unless they are the products of extreme circumstances. We apologize in advance for any frustration this might cause, but at that stage we have already incurred costs in staffing and materials.
After you have submitted your request, you will receive an email within 48 hours with your reschedule voucher, as well as instructions on how to use it. If you find yourself a bit lost on how to use your reschedule voucher, then refer to our How to use a Voucher tutorial, skipping steps 1 and 2. We are sorry, but we cannot reschedule ‘no shows’, as we have already purchased supplies and paid for staff.
If your class has been canceled, you will be contacted via email and phone to make arrangements to reschedule your tickets.