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GENERAL CONTACT

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General Support

Our Customer Support team is available to help you with any technical needs, including assistance with using our website, confirming your event reservations, checking on date availability for a Private Event, and general information about our services and programs. Don’t hesitate to call, we’re here to help! .

How to use a Voucher

Frequently Asked Questions

Customer Support Contact Info

Office: (734) 720-9777
Fax: (734) 720-9778
Email: info @ thepaintandpour . com

Hours of Phone Support

Days	Hours
7 Days a Week	Noon – 7:00 PM

Private Events

In general, our Private Parties cost the same as our Public Events, between $25-$45. However, we do offer Bulk Discounts on ticket purchases, which decrease the ticket price by up to 25% if you purchase all of the tickets in one transaction. We also require a minimum of 10 people to book a Private Event.

Full information on Private Events is located under the Book an Event menu option.

Private Adult Events

Private Teen Events

Private Kids Events

Corporate Events

FUNdraisers

Jenny Burns

Jenny Customer Support Coordinator
Office: (734) 720-9777 option 2
Email: events @ thepaintandpour . com
Fax: (734) 720-9778

Hours of Phone Support

Days	Hours
Monday – Friday	3:30 PM – 7:00 PM
Saturday & Sunday	Off

Cancellations & Refunds

NOTE: For Refunds, Reschedules & Cancellations, you must fill out this form to begin the process. Cancellations & Refunds require 48 hours of advance notice, although we occasionally make exceptions for particularly good excuses.

Cancel or Reschedule a Ticket

Heather Burns

Heather Customer Relations Specialist
Office: (734) 720-9777 option 4
Email: cancellations @ thepaintandpour . com

Hours of Phone Support

Days	Hours
Monday – Friday	Noon – 3:30 PM
Saturday & Sunday	Off

Ypsilanti (formerly Ann Arbor)

5 S Washington St
Ypsilanti MI 48197
Click for Map & Directions
Located just South of Michigan Ave on Washington Street.

View Ypsilanti Events

Monica S

Monica Ypsilanti Manager
Office: (734) 720-9777 ext. 104
Email: monica @ thepaintandpour . com

Hours of Phone Support

Days	Hours
7 Days a Week	Noon – 7:00 PM

Typical Studio Hours

Note: If an event has been canceled, the studio will be closed.

Days	Hours
Tuesday – Friday	6:30 PM – 9:00 PM
Saturday	11:30 AM – 9:00 PM
Sunday	1:30 PM – 6:00 PM

Brighton Studio

111 N West St
Brighton MI 48116
Click for Map & Directions
Located behind The Pound and across from the primary Downtown parking, inside Studio West Gallery.

View Brighton Events

Hannah G

Brighton Studio Manager
Office: (734) 720-9777 ext. 105
Email: hannah @ thepaintandpour . com

Hours of Phone Support

Days	Hours
7 Days a Week	Noon – 7:00 PM

Typical Studio Hours

Note: If an event has been canceled, the studio will be closed.

Days	Hours
Mon & Wed – Fri	6:30 PM – 9:00 PM
Saturday	11:30 AM – 9:00 PM
Sunday	1:30 PM – 6:00 PM

Dearborn Studio

22000 Michigan Ave
Dearborn MI 48124
Click for Map & Directions
One shop W of the corner of Michigan & Monroe, on the N side of Michigan Ave. Parking is behind the building, N of Michigan Ave, with studio access via a bricked courtyard next to Downtown Deli.

View Dearborn Events

Lee Amo Mitchell

Lee Dearborn Studio Manager
Office: (734) 720-9777 ext. 106
Email: lee @ thepaintandpour . com

Hours of Phone Support

Days	Hours
7 Days a Week	Noon – 7:00 PM

Typical Studio Hours

Note: If an event has been canceled, the studio will be closed.

Days	Hours
Mon, Tue, Thu, & Fri	6:30 PM – 9:00 PM
Saturday	11:30 AM – 9:00 PM
Sunday	1:30 PM – 6:00 PM

Hell Studio

10866 Cedar Lake Rd
Pinckney, MI 48169
Click for Map & Directions
Located at Hell Creek Ranch Campground, inside the event room for Heavenly Horse Stables.

View Hell Events